Case Aide Supervisor (Overnight/Weekends) | HBCAC

Part Time
Posted 11 months ago

General Description: Monitors the overall conduct and behavior of the residents in HBCAC, supervises Case Aides, and assists in meeting the basic needs of the residents.


Essential Duties and Responsibilities:

  • Provides supervision for all Case Aides on shift ensuring case aide duties are fulfilled.
  • Creates and administers performance evaluations and staff performance memos when applicable.
  • Trains new staff and provides orientation to mission, protocol and HBCAC-specific policies and procedures.
  • Works with the Operations Manager to maintain staff schedule and ensure staff coverage.
  • Works closely with HBCAC Administrative team to ensure effective operation of the program and facility.
  • Identifies potential problems in personnel management, availability of resources, and participates in the management and resolution of these problems.
  • Registers new residents into the facility.
  • Provides a “listening” ear for residents.
  • Maintains log notes that should document all important and relevant incidences and briefs next staff at shift change.
  • Monitors the conduct and behavior of residents, reporting any unusual circumstances and records critical incidents to Support Services Manager, Case Managers, Operations Manager, as well as the Program Director.
  • Provides emergency intervention in response to hostile situations and crises and follows protocol to address emergencies to include contacting the Program Director or Operations Manager and/or calling 911 when applicable.
  • Monitors medication of residents.
  • Provides transportation services for residents in situations where the case manager is unavailable.
  • Attends and participates in scheduled HBCAC staff meetings and trainings.
  • Facilitate house meetings when applicable
  • Responsible for facility maintenance, ensuring cleanliness, safety and operational integrity.
  • Additional duties as assigned by the supervisor

Required Knowledge, Skills, and Abilities:

  • High school graduate or GED. Minimum 6 to 12 months related experience. Will consider combination of qualifications equal to educational and work experience
  • Previous supervisory experience preferred
  • Bilingual Preferred
  • Demonstrated proficiency of Microsoft Office Suite (word, excel, outlook).
  • Must have a valid driver’s license and clean driving record
  • Ability to stay awake between the hours of midnight and 8am
  • Ability to write routine reports and documents.
  • Ability to solve problems, negotiate and deal with a variety of concrete variables.
  • Knowledge and experience in administering CPR and minor first aid.
  • Ability to establish and maintain positive working relationships.
  • Knowledge of Best Practices including Trauma Informed Care and Harm Reduction


To apply for this position, please email your resume to

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