Office Administrator/Executive Assistant

Full Time
Rockville
Posted 2 weeks ago

General Description:  Provides executive and administrative support to the Chief Executive Officer and Chief Programs Officer. Supports the Director of Human Resources & Operations in meeting the operational needs of the administrative office and programs.

Essential Duties and Responsibilities:

  • Executive Support
    • Provide executive support to the Chief Executive Officer and the Chief Programs Officer (CPO) including managing calendars, organizing meetings, taking meeting minutes, and handling internal and external communication
    • Serve as liaison to MCCH and CH Board of Directors and organize and support board and board committee meetings
    • Manage special projects
    • Assist with logistics for MCCH organization-wide events including staff retreats and meetings, conferences, and community partner events.
  • Operation and Facilities Support
    • Vendor Management – Maintain vendor relationships and assist Director of HR and Operations in procurement process
    • Responsible for office safety procedures including monthly fire drills
    • Serve as liaison to Montgomery County for County owned facilities
    • Serves as primary liaison to AT & T and Comcast communications vendors and coordinates with HR Manager to provide new hire orientation support
  • Office Management Support
    • Oversee the Office Assistant/Receptionist
    • Ensure office environment is maintained and maintain office operations
    • Create standard operating procedures for office management
    • Manage and maintain office telephone and voicemail system
    • Coordinate the usage of conference rooms
    • Assist with logistics related to office moves
    • Responsible for monitoring the MCCH general email box
    • Leads the coordination of Zoom and Teams Visual Meetings and other logistical support to ensure business continuity in a remote work environment
  • Program Support
    • Assists with preparation and logistics for staff training and development opportunities, and for program activities and grievance meetings for clients.
    • Creates, maintains, and updates electronic policy and program documents, including program workflow charts, and uploads documents for archive.
    • Provides administrative support for both internal program monitoring and external federal and local monitoring.
    • Provides administrative and logistical support to the MCCH Consumer Advisory Council, and the Seneca Heights Apartments Board of Governors meetings
    • Compiles Client Satisfaction surveys twice per year and provides logistical and administrative support for the annual Point-In-Time (PIT) Count.

      Perform other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

  • Undergraduate degree or equivalent experience, with at least 3-5 years of experience working in administrating an office.
  • Strong interpersonal skills with a demonstrated competency in customer service and ability to adapt to changing environments.
  • Strong organizational skills.
  • Ability to manage multiple tasks simultaneously with effective attention to detail.
  • Ability to adhere to strict confidentiality policies.
  • Ability to establish and maintain positive working relationships.
  • Demonstrated proficiency in Microsoft Office Suite.
  • Supportive of MCCH’s mission and able to communicate the value of the mission.

To apply for this position, please email your resume to mcchjobs@mcch.net

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